CYBERPUNK, Cyberpunk 2077, PS4, XBOX

CDPR apologizes and confirms refunds for PS4 and Xbox One versions of Cyberpunk 2077

UPGRADE: Sony is refusing to process the refund for certain users. Here are more details about it.

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Original note: As you know, the debut of Cyberpunk 2077 It has not been what many expected, especially users of PlayStation 4 and Xbox One. During the weekend reports emerged of several people getting refunds for these versions in their respective digital stores. Now today CD Projekt Red, the studio responsible for this title, has issued a statement confirming this option for dissatisfied buyers.

Adam Kaciński, CEO of CD Projekt Red, and several members of the company, They have issued a statement confirming that they will make refunds for the versions of PS4 and Xbox One, the editions most affected by glitches and bugs. This is what they commented:

“First of all, we would like to begin by apologizing for not showing the game on the next generation base consoles before its release and consequently not allowing you to make a more informed decision about your purchase. We should have paid more attention to the PlayStation 4 and Xbox One versions.

We would appreciate it if you would give us a chance, but if you are not satisfied with the game on your console and do not want to wait for updates, you can choose to refund your copy. “

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  Be careful because the first games of Playstation 5 and Xbox One Series X will be 5 euros more expensive

– Cyberpunk 2077 (@CyberpunkGame) December 14, 2020

CD Projekt Red has mentioned that the digital versions can be refunded on the PSN and the Microsoft store. As for the physical editions, you will have to contact the store where you bought the game. In the event of a problem, you can send the Polish company an email via helpmerefund@cdprojektred.com. However, this option will only be available until December 21, 2020.

On related topics, CD Projekt Red admits that Cyberpunk 2077 debuted with various bugs. Similarly, Forza Horizon 4 announces collaboration with this game.