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How to disable Windows Hello to avoid excessive battery consumption on Surface Book, Surface Pro 4

The Surface Book and Surface Pro 4 have been available for purchase for a few days, but several users have encountered a bug that causes excessive battery consumption and overheating during standby mode. The issue appears to be the result of a bug in Windows Hello and several users report that disabling the feature slows down battery consumption in standby mode, preventing the device from heating up.

For those unfamiliar, Windows Hello is a new Windows 10 feature that allows users to log into the operating system using biometric authentication. For Surface devices, which come equipped with an infrared camera, users can simply use facial recognition to log into Windows 10.

The root of the problem seems to make sense, as Windows Hello was not available until the Surface Book and Surface Pro 4 went on sale, as these reviewers were unable to identify the battery drain issue.

Additionally, we should note that the infrared camera and Windows Hello devices for Surface are still in their infancy, so we expect to see isolated incidents where facial recognition won’t work or other issues like battery drain and heating will affect some users. and some other users will not find any problem.

However, if you are having this problem, you can temporarily disable Windows Hello on your Surface to try to improve battery life.

Disable Windows Hello

  1. Use the Windows key + I keyboard shortcut to open settings.

  2. click on Accounts.

  3. click on Login options.

  4. Below Windows Helloclick on Withdraw.

Alternatively, you can turn on your computer Hibernate mode to improve battery life.

If you don’t see the option available in the power menu, do the following:

  1. Use the Windows key + X to open the Power User menu and click control Panel.

  2. click on Energy options.

  3. click on System settings.

  4. Click on “Change settings that are currently not available.”

  5. In the shutdown settings, check Hibernate option.

  6. Click Save edits.

You can also turn off Wi-Fi when you put your computer to sleep:

  1. Use the Windows key + X to open the Power User menu and click control Panel.

  2. click on System.

  3. Click Energy and sleep.

  4. Uncheck “On battery power, stay connected to Wi-Fi while you sleep”.

Obviously, you can save all your work and turn off your Surface Book or Surface Pro 4 to save maximum power.

Microsoft has already released two firmware updates since the launch of the new Surface devices, which address many of the main problems, but battery consumption and heating during sleep is not one of the solutions. The company plans to release the fall update for Windows 10 (Limit 2) soon, which will include a number of changes and improvements to make the operating system more stable, and we also expect new firmware to be released to permanently address all major Problems with Surface Book and Surface Pro 4.

Source Reddit via Windows Central

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