Microsoft has introduced many tweaks and improvements to its Surface Pro 4, but no matter the changes or how perfect the coded operating system is, at some point, you will need to restore your tablet to its factory default settings due to a system crash. or simply because you might be thinking about selling your tablet to someone else.
However, depending on the circumstances, you may be able to use the reset feature built into Windows 10 to return to factory defaults without losing your data or deleting everything and starting from scratch again. But if you can’t start your Surface Pro 4 or things just aren’t working as they should, you may need to use the recovery image to repair your tablet.
Fortunately, Microsoft has updated its support page for its line of Surface devices and now users can download the recovery image on any Surface device, including Surface Pro 4, Surface Book, Surface Pro 3, Surface Pro 2, Surface 3, Surface . 2 and Surface RT.
Downloading the Microsoft Surface Pro 4 recovery image is free, but there are some steps you need to follow.
Download Surface Pro 4 recovery image
Go to Microsoft’s support page, sign in with your Microsoft account, and you’ll need to register the Surface Pro 4, if you haven’t already. If you have already registered your tablet, it will appear in the list. Just choose the device and click Continue.
The link to download the recovery image for Surface Pro 4 will appear, click Discharge to get the image. It is important that you do not save it directly to a USB flash drive; you’ll need to save it to your Surface or another PC.
In “Step 3”, the support page will provide all the instructions you need to follow to create a recovery drive. The process involves plugging in a USB drive, formatting it to FAT32, and copying all the unzipped files to the drive.
After completing the process, you can use the Recovery Drive with the recovery image to reset Surface Pro 4 to factory default settings or to flash the device. Microsoft has documented the instructions for recovering Surface with a USB recovery drive.
Note: The instructions for downloading the Surface Pro 4 recovery image are virtually identical to those for the Surface Book, but if you need more help, you can check out my previous guide here.